xk8's Privacy Policy

xk8 ("we", "our", "platform") operates a safe and reliable online gaming platform for players in Bangladesh. This privacy policy describes how xk8 collects, uses, stores, and discloses your personal information.

This policy applies to all services, products, and features of the https://xk8.cam website. By registering an account or using our services, you accept the terms of this privacy policy.

xk8 may collect the following types of information:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification — only persons aged 21 and above may use the service)
• Email address and contact details
• National ID card or passport details (for KYC verification)
• Residential address

2.2 Financial Information

• Mobile banking account numbers (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Cookies and session data
• Visit times, page views, and navigation patterns on the site

2.4 Gaming Activity Information

• Betting history and gaming session details
• Records of wins and losses
• Preferred game categories and usage patterns

xk8 collects and uses your information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• KYC Verification: To verify age and prevent financial fraud.
• Financial Transactions: To process deposits and withdrawals.
• Customer Support: To provide 24/7 live chat support.
• Security: To detect and prevent fraudulent activity.
• Responsible Gaming: To monitor unusual gaming behavior and provide timely assistance.
• Service Improvement: To improve platform performance and user experience.
• Legal Obligations: To comply with applicable laws and regulations.

xk8 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the basic functioning of the site. They are used to maintain login sessions, verify security tokens, and prevent fraud. Disabling these cookies may cause some site services to stop working properly.

4.2 Functional Cookies

These cookies are used to remember your preferences and settings, such as language preference and display settings.

4.3 Analytical Cookies

These cookies are used to collect usage statistics for the site. This information is used to improve site services and is not linked to any personal identity.

xk8 applies industry-standard security measures to keep your personal information safe. Our platform uses SSL (Secure Socket Layer) encryption technology, which secures all your data transmissions.

5.1 Technical Security Measures

• SSL/TLS encryption technology active for all data transmissions
• Secure server infrastructure and firewall protection
• Access control — only authorized personnel can view data
• Regular security audits and vulnerability assessments
• Automated alert system for suspicious activity

5.2 Data Retention Period

Your personal information is stored only for as long as necessary. Some information must be retained for a defined period due to legal obligations. Financial transaction records are kept for a specified period after account closure, as required by law.

xk8 does not sell your personal information to any third party. However, limited data sharing may occur in the following situations:

• Payment Processing: With bKash, Nagad, Rocket, and other payment gateway providers to complete transactions.
• KYC Services: With authorized verification organizations to verify identity and confirm age.
• Technology Partners: With technology providers necessary for operating the service (who follow the same privacy standards).
• Legal Requirements: In accordance with valid instructions from courts or law enforcement authorities.
• Fraud Prevention: With cybersecurity experts and fraud detection services.

In all these cases, only the minimum necessary information is shared, and appropriate data protection agreements are executed with partners.

As a user of our platform, you have the following rights over your own personal information:

7.1 Right to Access

You can contact us at any time to find out what information we have collected about you and how it is being used.

7.2 Right to Correction

If there is any error in the information we hold about you, you can contact our customer support to have it corrected. You can also update some information yourself in your account profile.

7.3 Right to Deletion

If you request account closure, we will delete your information to the extent possible. However, some information may need to be retained for a defined period due to legal obligations.

7.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or notifications at any time. Send such requests to [email protected] or let us know via live chat.

xk8 strictly does not provide services to anyone under the age of 21. Our platform is for persons aged 21 and above only.

An age verification process is completed at the time of registration. If we find that a minor has created an account, that account will be closed immediately and all collected information will be deleted.

If a parent or guardian suspects that a child or teenager is using this platform, contact us immediately at [email protected].

The xk8 platform uses products from game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These third-party service providers have their own privacy policies.

Some technical data may be exchanged with the provider's server during gameplay. This information is used to ensure the smooth running of games and to maintain the fairness of results.

Through agreements with third-party service providers, we ensure that they comply with our data protection standards for users.

xk8 reserves the right to update this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• By updating the "Last Updated" date on this page of the website.
• By sending a notification to your registered email address.
• By displaying a notification on the splash screen when you log in to the platform.

Continued use of the service after changes are made will indicate that you have accepted the updated privacy policy. We recommend visiting this page regularly to stay informed about the latest version of the policy.

xk8 firmly believes in responsible gaming. We also use information about your gaming activity to protect you.

If an unusual pattern is detected in a player's gaming behavior — such as excessive time or money spent, or desperate attempts to recover losses — we actively offer assistance. This monitoring is entirely for your wellbeing.

To learn more about responsible gaming, visit our responsible gaming page.